Privacy Policy

Effective Date: February 2026

At Bloom & Balance, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

When you place an order or interact with our website, we may collect:

Name
Email address
Shipping and billing address
Phone number
Payment information (processed securely through our payment providers)
Order history
Device and browser information
IP address and website usage data

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our products and website
Prevent fraud and unauthorized transactions
Send promotional emails (only if you choose to receive them)

Payment Security

We do not store your credit card information. All payments are securely processed through trusted third-party payment providers using encrypted technology.

Cookies

Our website uses cookies to improve your shopping experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.

Third-Party Services

We may use trusted third-party services such as Shopify, payment processors, shipping carriers, and analytics providers to operate our business. These providers only receive the information necessary to perform their services.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting our customer support team.